The Certified Professional in Healthcare Quality (CPHQ) credential, administered by the National Association for Healthcare Quality (NAHQ) is one of the most respected certifications in the field of healthcare quality. Earning this credential not only demonstrates your expertise but also enhances your career growth opportunities in hospitals, health systems, and other healthcare settings worldwide.

If you're planning to pursue the CPHQ certification, the first step is understanding the application process. Here's a clear and professional guide on how to apply for the CPHQ exam directly through NAHQ.

Step 1: Review the CPHQ Eligibility Criteria

The CPHQ exam does not have strict prerequisites, which means professionals from diverse healthcare backgrounds can apply. However, NAHQ recommends at least 2 years of experience in healthcare quality or a related field for better chances of success.

Before applying, make sure you:

  • Understand the CPHQ exam content outline.
  • Have relevant work experience or education in healthcare or quality management.
  • Are committed to self-study or formal training.

Step 2: Create an Account on the NAHQ Website

To begin the application process:

  1. Visit the official NAHQ website: https://nahq.org

  1. Click on "Login / Create Account" on the top-right.


  1. If you're a new user, register for a free NAHQ account using your email ID and basic personal details.


  1. Once logged in, navigate to the CPHQ Certification section under “Certification” in the main menu.


Step 3: Register for the Exam

After logging into your NAHQ account:

  1. Go to the CPHQ Exam Application page.
  2. Select your preferred exam mode:
    • In-person at a testing center, or
    • Online proctored exam from home.
  3. Fill out the online application form. This will include:
    • Contact and demographic information.
    • Agreement to exam policies.
    • Preferred testing window (you will schedule your exact date later).

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Step 4: Pay the Exam Fee

As of the current year, the CPHQ exam fee is: $679


You can pay securely online via credit/debit card.

Step 5: Schedule Your Exam with PSI

Once your application and payment are processed, you'll receive a confirmation email from NAHQ and testing vendor PSI (the exam delivery partner).

Here’s what to do:

  • Follow the link in the email to schedule your exam through PSI’s platform.
  • Choose a date, time, and test format (online or in-person).
  • Review testing requirements such as ID verification, system checks for online tests, and rules for test centers.

Step 6: Prepare Thoroughly

Before your exam date arrives, focus on effective preparation. NAHQ recommends:

  • Studying the CPHQ Content Outline and Practice Exam Guide.
  • Using official NAHQ prep materials or enrolling in a CPHQ training program.
  • Taking mock exams to get familiar with question formats and timing.

If you're looking for guided support, Team Academy offers comprehensive CPHQ online training programs designed to boost your confidence and exam success rate.

Step 7: Take the Exam

On your scheduled exam day:

  • Arrive at the test center early (if in-person), or log in 30 minutes early for an online proctored exam.
  • Keep your valid ID ready.
  • The exam consists of 140 multiple-choice questions and must be completed within 3 hours.

You will receive your unofficial result immediately after completing the test. The official confirmation follows via email.

Step 8: Receive Your Certification

If you pass the exam, NAHQ will email you:

  • Your official CPHQ certificate (printable/downloadable)
  • Digital badge and member-exclusive recognition options

You’ll then join an elite group of healthcare quality professionals making a meaningful impact globally.

Final Thoughts

Applying for the CPHQ exam through NAHQ is a smooth and straightforward process, especially when you’re well-informed and properly prepared. With the growing demand for quality professionals in healthcare, this certification is a smart step toward long-term career growth.

At Team Academy, we’re proud to support CPHQ candidates through expert-led online training, practice exams, and coaching. Our team is ready to help you succeed.

Need Help Applying or Preparing?

If you need assistance with the CPHQ application, training, or exam strategy, Team Academy is here to guide you.Contact us